Android
+966-591-023-635
Customer Service
24/24

Technical Support
We are here to help you solve any technical issue you face

FAQ

Answers to the most frequently asked questions

You can submit your technical issue through the "Submit Issue" form on the support page, or contact us directly via email or phone.

The technical support team is available from 9 AM to 5 PM, Sunday to Thursday.

We ensure to respond to all technical issues within a maximum of 24 hours, and in urgent cases, we respond as quickly as possible.

Yes, updates about your issue status will be sent to your registered email, and you can also contact us to inquire about the issue status.

We handle all types of technical issues related to projects we have executed, including performance issues, bugs, updates, and maintenance.

Technical support service is free during the warranty period specified in the contract. After the warranty period, you can subscribe to available support packages.

Yes, we provide comprehensive training on using all systems and platforms we develop, along with a detailed user guide.